Boston Medical Center
With numerous buildings that extend over
four city blocks and facilities that include
both a medical school and a hospital, Boston
Medical Center faced major problems helping
people find their destinations. In addition to
size, design problems included a particularly
complex traffic flow, diverse architectural
environments and a significant non-English
speaking patient base.

Lasater/Sumpter Design developed a
comprehensive wayfinding and interior
signage program
to address these
complex issues.

Over a million square feet of publicly
accessible space, a complex traffic
flow and a multicultural urban location
combined to create significant wayfinding
challenges at Boston Medical Center. Our
strategy was to organize the wayfinding
information into two levels - one using
building names as the primary directional
device and a second level that identifies
specific destinations within individual
buildings.

Users are guided to the correct building
and/or elevator with the primary
directional signage. All signs contain
the building name and floor level of their
respective location.

We developed a color coding system
to reinforce the directional information
and coupled it with a modular assembly
system
that allows future changes to be
made easily and inexpensively.

Wall-mounted signage provides
directions to specific destinations within
a building and includes texts in English,
Spanish and French. Various sign sizes
are provided to accommodate differing text
length requirements.

A comprehensive standards manual
helped Boston Medical Center obtain
competitive fabrication bids and will serve
to update and extend the system in the
future.